FAQs

Shipping Policy

Warranty Policy

Terms & Conditions

Privacy Policy

Frequently Asked Questions

Got questions? We’ve got answers! Whether you’re curious about our cutting-edge earbuds, versatile smartwatches, powerful speakers, or reliable power banks, this FAQ page is here to help. Find quick solutions, learn about product features, and get tips for making the most of your gadgets. If you don’t see your question listed, feel free to reach out to our support team. We're here to keep you connected, powered, and in tune with the latest tech!

What are the payment options?

We offer the following payment methods:
1. Cash on Delivery
2. Credit Card/Debit Card

What is your return & refund policy?

HKT Gear offers a convenient 7-day return policy. For a refund or exchange, ensure items are unworn, unused, and have the product tag attached.

How long will it take for my order to arrive?

Your order typically arrives within 3 to 4 working days from the order date.

However, delivery may extend to over 7 working days during busy holiday seasons or our sale events.

How do i use the voucher code I received

Go to checkout, enter the voucher code in the 'Discount Code' section to receive your discount..

Why should I signup for emails?

Sign up for our emails to be the first to know about special sales, limited-time offers, coupons, and other exciting features.

What is your shipping policy?

We charge Rs.250 on all orders. Delivery time is between 3 to 4 working days (No delivery on Sunday).